![]() Note: It may only be possible to remove these profiles if the MDM administrator has configured them. You will need to tap on the profile, swipe to the bottom of the screen, and choose Remove Profile. ![]() Remove any profiles under the MOBILE DEVICE MANAGEMENT heading.Swipe down and choose VPN & Device Management.If the device is not supervised, you might be able to remove the MDM profile restricting use of iCloud. You could restore the phone, but if the company has enabled Apple’s automatic device enrollment (ADE) setting for your device, you will be prompted to re-enroll the device when it connects to the Internet, and then the restrictions will reapply. You can’t remove the restriction if the device is supervised (an Apple MDM term). If a third party like your school or workplace enabled the restrictions, you will likely need to reach out to the IT department for guidance. Screen Time settings can also restrict iCloud usage too. If the device is supervised, the mobile device management (MDM) administrator can remotely enable restrictions at any time. If your employer or school manages your device, the IT department might have enabled restrictions preventing iCloud use. Your iPhone Has Restrictions Preventing iCloud Use After the update finishes installing, check your iCloud settings again. If the feature is still greyed out, check for and install any iOS updates:Īt the software update screen, the iPhone will check for updates. Once the iPhone reboots, head back to the Settings app and check iCloud. Check out this article if you have an iPhone 7 or older. Note: these steps differ on older iPhone models. Keep holding the button until the Apple logo appears on the screen.In rapid succession, press and release the volume up button and then the volume down button.This is my go-to troubleshooting step when something doesn’t seem to be working properly on my iPhone. Your best first step is to force restart your iPhone. These bugs and glitches can affect iCloud functionality. IOS is a stable operating system, but the software does have bugs that affect how the software on your iPhone behaves. Fix: Wait for the restore to complete, force restart the phone if necessary.Your iPhone Is Restoring from iCloud Backup Fix: Switch to a reliable Wi-Fi network or turn Wi-Fi off and verify that cellular data is enabled.
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